Terms of Service

3.1 Making a Reservation

Reservations may be made through our website, by phone, or through authorized third-party booking platforms. A reservation is not confirmed until you receive a written confirmation from us and any required deposit has been received.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information when making a booking, including participant names, contact details, health information relevant to participation, and emergency contact information. We are not liable for issues arising from inaccurate information you provide.

3.3 Group Bookings

The person making a group reservation agrees to these Terms on behalf of all participants in the group and is responsible for ensuring all participants are informed of and agree to these Terms prior to participation.

4.1 Prices

All prices are listed in U.S. dollars and are subject to change without notice prior to booking confirmation. Prices confirmed at the time of booking will be honored. Applicable taxes and fees will be disclosed at checkout.

4.2 Deposit and Full Payment

A deposit may be required at the time of booking, with the remaining balance due by the date specified in your booking confirmation. Failure to pay the remaining balance by the due date may result in cancellation of your reservation.

4.3 Payment Methods

We accept major credit cards and other payment methods as displayed during checkout. All payments are processed securely through a third-party payment processor. By providing payment information, you authorize us to charge the applicable amount.

5.1 Cancellations by Guest

Our standard cancellation policy is as follows:



• Cancellations made 14 or more days before the tour date: full refund of amounts paid, less any non-refundable deposit
• Cancellations made 7-13 days before the tour date: 50% refund of the total booking amount
• Cancellations made fewer than 7 days before the tour date: no refund
• No-shows: no refund

To cancel a reservation, you must contact us in writing at info@denaliparkadventures.com. The date of your written cancellation notice will determine which refund tier applies.

5.2 Cancellations by Denali Park Adventures

We reserve the right to cancel or modify any tour due to:

• Unsafe weather or trail conditions
• Insufficient participant enrollment
• Circumstances beyond our control (force majeure)
• Safety concerns identified before or during the tour



If we cancel a tour, you will receive a full refund of amounts paid or the option to reschedule. We are not responsible for travel, accommodation, or other costs incurred by guests in connection with a cancelled tour.

5.3 Modifications

Requests to modify a booking (date changes, number of participants, etc.) are subject to availability and may be subject to additional fees. Please contact us as early as possible to discuss changes.

6.1 Nature of Activities

Outdoor adventure activities involve inherent risks, including but not limited to: rough terrain, extreme weather, wildlife encounters, physical exertion, equipment failure, and other natural and man-made hazards. These risks cannot be fully eliminated even with proper care and professional guidance.

6.2 Assumption of Risk

By booking and participating in any Denali Park Adventures tour or activity, you voluntarily acknowledge and accept all risks associated with participation, whether foreseeable or unforeseeable, including the risk of serious injury, death, or property damage.

6.3 Release and Indemnification

To the fullest extent permitted by applicable law, you release Denali Park Adventures, its owners, officers, employees, guides, contractors, and agents from any and all claims, liabilities, demands, or causes of action arising out of your participation in our activities, including claims arising from our negligence. You agree to indemnify and hold harmless Denali Park Adventures from any claims brought by third parties arising from your actions during participation.

6.4 Signed Waiver Required

All participants are required to sign a separate liability waiver and assumption of risk agreement prior to participation. This requirement applies to all members of your party, including minors (signed by a parent or legal guardian). Failure to sign the waiver will result in exclusion from the activity with no refund.

7.1 Health Requirements

You are responsible for ensuring that you and any participants in your group are physically and medically fit to participate in the booked activity. If you have any medical conditions, disabilities, or concerns, please disclose them at the time of booking. We reserve the right to refuse participation to any person whose health or physical condition, in our guide's judgment, poses a risk to themselves or others.

7.2 Code of Conduct

All participants are expected to:



• Follow guide instructions at all times
• Respect wildlife, vegetation, and the natural environment
• Comply with all applicable laws and National Park Service regulations
• Treat fellow participants and staff with respect
• Refrain from consuming alcohol or controlled substances before or during activities

We reserve the right to remove any participant from a tour at any time for unsafe, disruptive, or inappropriate behavior, without refund.

7.3 Equipment and Gear

Guests are responsible for bringing appropriate clothing and personal gear as specified in pre-trip communications. Any equipment provided by Denali Park Adventures must be returned in the same condition as received, reasonable wear excepted. You may be charged for damage to or loss of rented equipment.